Help
Questions, answered.
Straight answers to what people ask most. Still stuck? Email us and a real person will answer.
The basics
What is Stratos Tower?
It's one place to command all of your AI, on your own computer. You climb it one floor at a time. Each floor is one thing you do. At the top sits your AI Empire: one map of your whole life and work, and one short Brief each morning.
Do I need to be technical?
No. You don't need to know anything about AI to start. Loxley, your tour guide, walks you up in plain words, and the Founding 10 beta includes a setup call where we do it together.
Where do I start?
With the free Inner Circle Map. It takes about ten minutes and no card is needed. When you're ready, Your AI Board is the first paid step.
What's the difference between the Board and the Empire?
Your AI Board ($24.99 one time) is your AI team, your tasks, your three for today, one Inner Circle and your map, on your computer with a free private AI. Your AI Empire ($9.97 a month or $97 a year) comes to you: every morning, your board goes through your list, drafts what you've handed off, and leaves a short Brief. The whole Tower opens. See Plans.
Who are Loxley and the staff?
Characters who guide you inside the Tower. Loxley is your tour guide. Staff like Rebecca (the Library), Nathan (setup) and Abigail (your desk and Brief) each know their floor. Their know-how is built in and runs free. You can power any of them with an AI you choose.
Your data and privacy
Where does my data live?
On your computer, in files you own. We don't host your Empire online, and we can't see it. If we vanished tomorrow, you'd keep everything.
Does anything go to AI companies?
Only when you use a paid AI. When you ask Claude, ChatGPT, Gemini or another paid AI, your question goes to that company under its own terms. The free private AI stays on your computer.
What happens to what I type in the free map?
Your answers are saved only in your own browser. The names of the people in your circle never leave your device. Before the full results, we ask for your name and email so we can send your next steps. Details are on the Privacy page.
Does this website track me?
No. There are no analytics, no ad trackers and no cookies on this site. The fonts load from Google Fonts, which may see basic technical details like your IP address, as any website host can.
Cost
Do I have to pay for AI?
No. The free private AI runs on your computer and costs nothing. Paid AIs like Claude or ChatGPT are optional. If you add one, you pay that company directly on your own account. Set a spending limit there.
Can I get a refund?
Yes. Your AI Board has a 30-day money-back guarantee, no reason needed. Monthly and yearly plans can be canceled any time. See Refunds.
Are there other costs?
No hidden ones. Coaching (Office Hours, the Cohort, Build it with Nick) and the deep-dive courses are optional add-ons, with prices on the Plans page.
Setup
What computer do I need?
Today, a Mac with 8 GB of memory and about 5 GB free. Windows comes later.
Does it work on my phone?
The Tower runs on your computer. With Your AI Empire, your morning Brief lands in a folder you can open on your phone (your computer needs to be on). A simpler phone view is being worked on.
How long does setup take?
In the Founding 10 beta, the setup call is 20 minutes. The goal is under 30 minutes in all.
Will you ask for my passwords?
Never. You type everything yourself. We never ask for, see or type your passwords or AI keys. Keep your keys in a password manager.
Using it
Will it send emails or post for me?
No. Your AIs and staff draft. You decide, and you press send. Nothing is sent, spent or deleted without your Yes.
Can AI get things wrong?
Yes. AIs make mistakes and can sound sure when they aren't. Check anything important. Nothing here is legal, money, medical or tax advice.
Is it for teens?
Your AI Board, Your AI Empire and the coaching are for adults 18 and over. The free Inner Circle Map is open to everyone; teens 13 to 17 need a parent or guardian to know, and they get results only, never offers.
What's the Founding 10?
Our hand-held beta for the first ten adult business owners on a Mac: Your AI Board at $24.99, a 20-minute setup call and a 30-day money-back guarantee. Learn more.